There are no more superlatives left with which to describe
the Games; the organisation, the performances, the volunteers and spectators
have all been rightly praised. Even business has come out of the process with
an enhanced reputation for the ability to manage such a major multifaceted
project and deliver it on time and largely on budget. The last few weeks have
demonstrated the power of sport to electrify people and countries, to bring out
the very best, both in the arena and around the country; capturing that has to
be our first priority.
But before the final curtain came down commentators were
already focusing on ‘legacy’ that ill-defined but key component of the UK’s
success in winning the Games for London. How can business benefit from and help
to create a lasting legacy and rebuild trust?
This is a great challenge with huge opportunities and some
risk, but the risk is mainly in not availing ourselves of the opportunity, of
retreating into our self-deprecating, but somewhat defeatist mode, and not maintaining
the pressure and the capability to do something exceptionally well. It’s great
to see the London Legacy Development Corporation in place and to see that the
Prime Minister has appointed Lord Coe as his legacy advisor.
Over the past few years I have spoken to sponsors,
businesses, academics, institutions, politicians and others, but whilst
everyone agreed it was important, no one really wanted to get involved; partly
because they didn’t know who was in charge or what role they might play.
Business now needs to step up and take additional
responsibility. Taking the initiative and developing legacy linked objectives
and programmes will help repair the trust in business that has been so badly
tarnished in the past few years.
There have been calls for wealthy business people to sponsor
elite sport, for more Government money, for schools and teachers to make
greater commitments, for more general participation in sport. Business should
focus on the benefits of creating a sporting legacy as part of their Corporate
Responsibility objectives, not as a charitable objective, but in terms of
developing talent, creating positive role models, boosting well being and self
esteem. Camilla Batmangheldjh (founder
of the charity Kids Company)
has written about the exclusion of marginalised kids from the whole Olympic
process and how tapping their potential through sport can give them a route
back into society and confidence in their abilities and potential.
Many great schemes exist, but we need to raise their profile
and make the information more widely available to everyone. This great national
success, in which business has played a vital role, must not be allowed to
dissipate into our preferred news media role and national characteristic of
carping and criticism that is so damaging to confidence and self esteem. We
should not forget, in heaping justifiable praise on the volunteers, that
McDonald’s provided the training for 70,000 volunteers!
We have previously suggested that a Legacy Management
framework needs to be put in place to enable business and other stakeholders to
understand their position and what they can contribute in the overall scheme of
things and have those efforts recognised. There will inevitably be stakeholders
who will find their interests marginalised; a clear framework will enable them
to fight their case better or understand why the overall priorities may not
align with their own.
The 2012 Olympic and Paralympic Games came alive not just
because of great performances but because so many people took such great delight
in participating, volunteering in huge numbers, turning out in all weather to
see the flame cross the country and watching at venues, giant screens and on
TV. This great sense of commitment to doing something brilliantly well is the
true legacy that we need to keep alive!
So, if you are feeling critical, hold your thought; talk
upside not down and enjoy the moment and think of ways in which your business
can contribute. Consult your staff –
ask ‘what can we do locally to keep the flame burning? ‘They will love being
involved, as will your customers and other stakeholders. See what the spirit of
the Olympics can do to enhance your business, its reputation and esteem.
Capture the moment, the enthusiasm and energy, and plan your own legacy. There
has never been a better time to make your mark.
